Frequently Asked Questions
Appointments can be made 7 days a week between the hours 8:30am-8pm. After-hour and before-hour appointments can be made by special arrangement by e-mailing booking@myspa2go.com.
Payments are required at time of booking when paying by credit card. We accept all major credit cards. We are now accepting cash or check if you do not wish to use credit card.
Minimum booking amount for all appointments is $75.00.
Locations serviced are: Manhattan and SELECT parts of Brooklyn, Queens, Bronx, Long Island, Staten Island, New Jersey, Westchester and Connecticut. Otherwise, please send us inquiry with your desired location to info@myspa2go.com
Transportation fee will apply ONLY if the service is required outside our covered areas.
Hamptons, Long Island appointments will have additional surcharge of $20.00. As well as all HOTEL concierge bookings.
Gratuity is at the discretion of the customer. However, we can not apply it to your credit card.
Cancelling or rescheduling is permitted up to 24 hours prior to your appointment at no charge. Appointments booked within 24 hours will require a 6 hour notice for cancellation or rescheduling to avoid penalties.
Prices of services are subject to change without notice.
Your health and safety is important to us. All of our therapists and technicians are highly trained and licensed. However, we request you advise us of any medical history before treatment to ensure your health and safety.
References of our staff are available upon request.
Refusal of services is allowed by our professionals if we feel it to be appropriate.
Your Privacy is fully respected. We respect your rights to privacy and are committed to protecting your personal information. All personal details are kept in the strictest confidence and are used only for the purpose of providing you with our professional service.
